We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. However, as items purchased through web sites are intimate in nature, certain limitations do apply.
All products are sold “as is.” The customer assumes the responsibility for the purchase, and no refunds will be issued unless the items purchased are damaged or defective. An exchange will be possible for Bras, Sleepwear, Sportswear, and Swimwear providing the hygiene liner is securely in place.
- In order to return/exchange an item:
- You may visit our store, Racecourse Mall in order to exchange such items within 7 days, along with the poly bag, original invoice, and receipt.
- Send the original item(s) to reach us at 2 weeks of receiving goods to the return address mention in packing.
- Additional delivery cost will should be bare by customer.
- Returns will be applicable only for Bras as we maintain a no returns policy on Briefs/Panties due to hygiene reasons.
- Defective items should be returned within 2 weeks from the date of original shipment.
- All items returned to us must be in original condition with all original tags attached, hygiene liner in place and must be free of any odor and/or stains. Assessment of the condition of the returned item(s) will be at the sole discretion seller.
- The item must not have been worn, washed or otherwise used.
- In the event that an item has been damaged during the shipping process, the damaged bag should be returned along with the damaged goods.
- Original shipping and handling fees are non-refundable.