1.ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.

2.GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time.

3.MODIFICATIONS TO THE SERVICE AND PRICES  

Prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue the Service (or a part or content thereof) at any time without prior notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4.DESIGN, PRODUCTS AND SERVICES 

We have made every effort to display as accurately as possible the colors and images of our products that appear online. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product.

Once a item is used and the tags are removed, the item(s) will not be exchanged for any reason.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

5.ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made via this online store.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

6.CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

This Privacy and Security Policy has been prepared in accordance with the laws of Sri Lanka.

7.UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Policy from time to time so you are aware of such periodic changes.

8.DELIVERY  GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order.

9.DELIVERY LOCATION

Sri Lanka: Items offered on our website are available for delivery to addresses in Sri Lanka.
International Shipping: We accept international orders for customers who are shipping to

      • A – B: Australia, Austria, Bahrain, Bangladesh, Belgium, Bulgaria
      • C – D: Canada, China, Cyprus, Czech, Denmark, Dubai
      • F – H: Finland, France, Germany, Hong Kong,
      • I – J: Iceland, Indonesia, Ireland, Isreal, Italy, Jordan
      • K – L: Kuwait, Laos, Luxembourg
      • M – N: Malaysia, Mexico, Nepal, Netherlands, New Zealand, Norway
      • O – P: Oman, Philippines, Poland, Portugal
      • Q – S: Qatar, Russia, Saudi Arabia, Seychelles, Singapore, South Africa, South Korea, Spain, Swaziland, Switzerland, Sweden
      • T – U: Taiwan, Thailand, Turkey, U.A.E, United Kingdom, USA
      • V –Z: Vatican City, Vietnam, Wales Wallis and Futuna
      • Other: Email us at reachus@masholdings.com to find out shipping rates to any other location.

10.DELIVERY TIME

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days (Monday to Friday, except holidays) of the date of your order. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

11.SHIPPING COST

Shipping costs vary based on your Shipping location/country, Value of goods and/or Weight of your order. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

12. DAMAGED ITEMS IN TRANSPORT

If there is any damage to the product on delivery, please check and not accept form delivery person.

13. RETURNS AND EXCHANGE POLICY

We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. However, as items purchased through web sites are intimate in nature, certain limitations do apply.

All products are sold “as is.” The customer assumes the responsibility for the purchase, and no refunds will be issued unless the items purchased are damaged or defective. An exchange will be possible for Bras, Sleepwear, Sportswear, and Swimwear providing the hygiene liner is securely in place.

  • In order to return/exchange an item:
    • You may visit our store, Racecourse Mall in order to exchange such items within 7 days, along with the poly bag, original invoice, and receipt.
    • Send the original item(s) to reach us at 2 weeks of receiving goods to the return address mention in packing.
    • Additional delivery cost will should be bare by customer.
  • Returns will be applicable only for Bras as we maintain a no returns policy on Briefs/Panties due to hygiene reasons.
  • Defective items should be returned within 2 weeks from the date of original shipment.
  • All items returned to us must be in original condition with all original tags attached, hygiene liner in place and must be free of any odor and/or stains. Assessment of the condition of the returned item(s) will be at the sole discretion seller.
  • The item must not have been worn, washed or otherwise used.
  • In the event that an item has been damaged during the shipping process, the damaged bag should be returned along with the damaged goods.
  • Original shipping and handling fees are non-refundable.